Beautiful floating mantle shelf and incredibly easy to assemble. I am really pleased and will definitely be back!
Oak Furniture Sample Pack
ยฃ5.00
/
Pickup available at Brookwoods Industrial Estate
Usually ready in 5+ days
What makes Off the Grain different
Handmade in Yorkshire, using responsibly sourced FSC certified timber, and backed by a lifetime structural guarantee. Built to last, made to feel special in your home.
Handmade by our Team
Handmade by our Team
Customer Reviews
Overall rating: 3.2 / 5 from 9 reviews.
Not sure the samples do you any favours. The web pics look so much different. Iโm interested in purchasing a small oak lintel just to see if the quality is as expected.
Samples need the shade/name written on them Would be really helpful
Samples werenโt labelled so impossible to tell between several of the finishes. None matched what we wanted so we wonโt be placing an order, but it would have been difficult to know which finish to go for, given they look very similar when viewed online.
Sample pack fine, contacted several times by email with no response. Every question ignored. Shame as website looks lovely and I would have bought from them.
The wood samples have really helped us to match to other surfaces we have in the kitchen. We will be ordering a dining room table soon!
Unfortunately the sample pack took so long to arrive that I researched and found a solution from another company.
Did not receive total order .Ordered two only received one .Waited a long time for delivery
Nice samples
FAQ
Quick answers to the most common questions.
How long will my order take
Most items are handmade and made to order. The current lead time is shown on the product page. You will also receive progress updates during production and dispatch.
What happens if there is a problem during delivery
If you experience an issue in transit, contact the customer service team and they will help you resolve it.
How do returns work
To start a return, email customer service with your order number and reason. Items must be securely packaged in the original packaging. Return shipping costs are usually paid by the customer, while defective or damaged returns are covered by Off the Grain. Refunds are processed after inspection.
Do you offer click and collect
Yes. Click and collect is available from the workshop and is free. Collection options vary by item size.
Can I get advice on finishes or matching items
Yes. Product and finish guidance is available. If you are unsure about finishes or matching pieces, contact the team and they will advise.
How can I contact customer service
You can reach the team by phone on 01422 887442 or by email at info@offthegrain.co.uk. Phone lines are open Monday to Friday.
Sustainability
We place huge importance on sustainability and consistently look for ways to improve.
Wood is a wonderful, natural material, beautiful to look and great to work with. Here at Off the Grain, we use a wide range of timber to make our furniture. All this timber is responsibly sourced & FSC certified. That means that every piece of wood at Off the Grain is sourced from sustainably managed forests in areas where four trees are planted for everyone used.
We also make sure that all of the Timber supply chain that we work with are licensed and operating legally, so that we are all upholding the very high standards that we pride ourselves on here at Off The Grain.
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