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Why Choose Off the Grain for Handmade, Natural Solid Wood Furniture?

Your home should be your happy place, and we can think of no better investment than furniture that improves how you live. If you’re searching for quality wood furniture crafted in Yorkshire, look no further than Off the Grain’s handmade wooden furniture. From our solid wood bed frames and wooden bedside tables to high-quality coffee tables and wooden tv stands, we are committed to helping our customers create living spaces that speak to who they are.

FUNCTIONAL, BEAUTIFUL KITCHEN AND DINING ROOM FURNITURE

Kitchens and dining rooms are the hearts of our homes. In addition to being spaces where family members come together to prepare and share meals, they’re also gathering places for big and small moments alike. This means that choosing the right furniture is crucial: Not only can quality dining tables, bar stools, wine racks and bookcases make kitchens and dining rooms more functional, but they can also help make them more inviting.

At Off the Grain, we know that nothing is more important than the people in our lives. It’s our pleasure to create kitchen and dining room furniture that brings loved ones together.


QUALITY HALLWAY AND ENTRYWAY FURNITURE

Entryways and hallways welcome visitors to our home and they’re also what we leave and return to each day – so why shouldn’t they be as welcoming as possible? Entrances are also a great opportunity to improve your home’s storage and functionality, but they don’t always get much thought.

Hallway furniture like coat racks, key racks, console/hallway tables, shelving, monks benches and shoe storage can make these spaces both more useful and stylish. Every piece of furniture you bring into your entryway – no matter how big or small – has the potential to create a look and feel that you love to come home to.


WOOD SHELVES, FIXTURES AND ACCESSORIES FOR THE WHOLE HOUSE

Versatility is one of the hallmarks of great design. Carefully selected accessories can make all the difference when it comes to maximising your home. Even something as simple as industrial shelving or floating wooden shelves can be stylish and functional when incorporated into your interior.

At Off the Grain, it’s important to us that you get exactly what you’re looking for and that your furniture continues to bring you joy for years to come. That’s why we also offer wax and oak furniture samples and furniture care products that ensure your pieces get the love they deserve.

Who is Klarna?

Klarna are a Sweedish payment provider that provides payment solutions for over 60 million people across the world. Klarna are one of the worlds fastest growing companies, who’s vision is to simplify the buying experience with a streamlined checkout solution.

Klarna allows you to buy before you pay, meaning you can get the items in your home faster and worry about paying later.
How does pay later work?

Pay later in 3 interest-free instalments will allow you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. Your first instalment will be collected when your order is confirmed by Off the Grain and instalments 2 and 3 are scheduled 30and 60 days later, respectively. You can always monitor your payments’ schedule in the ​Klarna app​.
How does pay later in 3 interest-free instalments work?

Pay later in 3interest-free instalments will allow you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. Your first instalment will be collected when your order is confirmed by Off the Grain and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. You can always monitor your payments’ schedule in the ​Klarna app​.
Am I eligible for pay later in 3 interest-free instalments?

o use Pay later in 3interest-free instalments you must be at least 18. Whilst this option is widely promoted, Pay later in 3 interest-free instalments is subject to your financial circumstances. When choosing Pay later in 3 interest-free instalments, our assessment will not affect your credit rating.
Will a credit search take place against me?

Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible to other lenders. Neither Klarna nor Off the Grain run credit searches against you that could impact your credit rating.
What happens if I cancel or retugn my order?

As soon as Off the Grain have accepted your cancellation/return, Klarna will cancel any future scheduled payments as well as refund any amounts due. The return will be reflected in the Klarna app immediately.
Is my payment information safe?

Payment information is processed securely by Klarna. No card details are transferred to or held by Off the Grain. All transactions take place via connections secured with the latest industry standard security protocols.
Can I pay before the due date.

Yes. Just go to the Klarna app or log onto Klarna.com/uk and pay off early.
What happens to my statement, when I've returned the goods?

Once Off the Grain has received the return (partial or full) and you have received their confirmation of this, an updated statement with an adjusted payment schedule will be sent to you by Klarna if you've made a partial return. With a full return, we shall refund any payments
collected and cancel any future scheduled payments. You are always able to monitor the status of your order in the Klarna app.
I've received a statement, but I've not yet received my goods.

In the event that your goods have not been received please call Off the Grain to check on your order and delivery status. You can also contact Klarna’s Customer Service so that we can postpone the due date on your payment or put the order on hold in the Klarna app while you wait for
the goods to arrive.
I have cancelled my order. How long will it take until I receive my refund?

As soon as the store has registered your cancellation or your return, the refund will be processed within 5-7 business days.
I have asked for a refund. How will I be refunded?

Refunds shall be issued back to the debit or credit card which was originally entered at checkout.

I haven’t received an email with my statement/payment information.

You can log in the Klarna app or at​www.klarna.com/uk​, where you will find all of your orders and payment schedule information.
I still have questions regarding payment, how can I get in touch?

Visit Klarna app or​ Klarna’s Customer Service page​ for a full list of FAQ’s, live chat and telephone options.